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Each item is custom-made with care after your order is placed. Please allow 1–15 business days for production before it ships.
If you need it by a specific date, we recommend ordering 3–6 weeks in advance to avoid delays.
Once shipped, you’ll receive a confirmation email with tracking info. Please note: tracking may take up to 24 hours to update.
Some regions may have extra fees (e.g. customs or taxes) not covered by our free shipping.
Shipping to remote areas may take longer. If you have special timing requests, feel free to contact us.
👉 Learn more in our full Shipping Policy

Since each outfit is made just for your pet, we don’t accept returns for sizing issues — this helps us keep things hygienic for all furry friends. If your item has a confirmed quality issue, you’re eligible for a return or refund within 30 days of delivery. To request a return, please contact us at support@moreloveu.com with your order details and product photos. Once approved, we’ll guide you through the next steps.

🛑 Please don’t return packages to the sender’s address — it may delay your refund.
👉 Learn more in our full Shipping Policy